Prevent Burnout, Promote Retention (Low Turnover Marketing Team, Part 2)

by Caitlin Grogan

Terrified that your marketing team’s workload will lead to burnout? 

Cool things down with these three fire-prevention tactics, in Part 2 of our series on “How to Build a Low-Turnover Marketing Team in 2025 (and Beyond).” 

(At TorchLight, we’ve seen marketing teams transform their productivity and morale with strategies like these to avoid team burnout.) 

1️⃣ Create a Capacity Matrix 

List all team members and current projects 

Rate each project’s workload (High/Medium/Low) 

Identify who’s overloaded and who has bandwidth 

Redistribute tasks to balance the workload 

Update weekly to track changes and trends 

💡 Pro tip: Don’t aim for 100% capacity utilization; 70–80% is a much safer bet. Keeping a little slack in the system not only mitigates burnout but enables adjustment to accommodate unforeseen demands. 

2️⃣ Implement Focus Fridays 

Designate Fridays for deep work only 

No meetings or non-emergency communications 

Team members work on high-priority, high-focus tasks 

Rotate who handles urgent matters to maintain fairness 

Encourage team members to plan their Focus Friday tasks in advance 

💡 Fully Feeling Focus Fridays: You have to walk the talk on this one. If you don’t model these boundaries, how likely is it that others will, as well? 

3️⃣ Build an “Expectation vs. Reality” Dashboard 

List all current and upcoming projects 

Include realistic timelines and resource requirements 

Share with stakeholders to manage expectations 

Update weekly to reflect changing priorities 

Utilize in meetings to visually explain capacity constraints 

💡 Keep It Secret… Keep It Safe: Include a “buffer” column for unexpected tasks – but never show it to anyone outside the team. 

How to get started: In a word? Small. 

Choose one tactic. Implement it for two weeks. Assess the impact. 

Then, gradually introduce others. 

Remember: A balanced team is a productive team. These tactics not only prevent burnout but also boost creativity and output quality. 

#WorkloadManagement #MarketingTeamEfficiency #BurnoutPrevention

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