Meet the Team: Susan Mullin

by Gaby Gramont

Headshot of Susan Mullin
TorchLight Senior Director of Finance and Operations: Susan Mullin

Meet our Senior Director of Finance and Operations and beloved employee, Susan Mullin! Sue keeps the financial trains running, makes sure our employees are paid and happy- and so much more. She’s been with us since 2015 and is an incredible member of our team. Read on to learn more about Sue!

Where are you from?

I am from Johnstown, NY. No, not the Johnstown that had the big flood.  This Johnstown is a small town nestled in the foothills of the Adirondacks and was the birthplace of Elizabeth Cady Stanton, a leader in the women’s suffrage movement.

What did you study and how did you get into the recruiting space?

I have always loved numbers and how they can help tell a story and inform a conversation.  I studied math and economics at Colgate where I was fortunate enough to live across the hall from TorchLight’s CEO and Founder Heidi Parsont our sophomore year.  My friendship with Heidi has taken me to many places – most recently into the recruiting space.  I feel so fortunate to be able to work with her and support her vision for the company.

What are some of your previous jobs?

I started off my post-college life teaching English in Japan (with Heidi) and then in former Czechoslovakia right before the country split into two.  Living and working abroad was such an incredible experience, but I had financial responsibilities (unfortunately!) and needed to find a job that would pay more than $150/month.  I was lucky enough to get a job as an actuarial analyst at Towers Perrin (now Willis Towers Watson) in Boston, working on pension plan valuations and consulting. 

Later, I moved to DC with Towers Perrin and shifted my focus to helping clients implement benefit calculation systems.  I had the opportunity to move from benefits consulting to in-house HR and benefits management when I joined Atlantic Media.  I may have stayed there indefinitely had I not decided to join my husband’s bathroom remodeling company.  After we exited that business and we had our son, I joined TorchLight!

What’s your dream travel destination and why?

I would love to go to the Galapagos Islands.  Perhaps I am romanticizing it a bit, but I find nature so inspiring and restorative.  I would love to experience its unique wildlife and nature firsthand.

What’s your favorite thing to do during your free time?

Spend time with my husband and 8 yr old son!

What’s the best part of working remotely?

Working remotely allows me the ability to better juggle work and personal life challenges and be more present with my family.  I also feel like I can be more productive because I am not exhausted from a horrid commute or worried that I will be late to pick up my son from school.

Finally, what do you like most about your job at  TorchLight?

The people!  We have such an amazing team – so supportive, caring, and collaborative.  It is truly a pleasure to work at TorchLight!

Learn more about Susan Mullin and the entire TorchLight team.


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Posted in Our Team