No matter how you calculate it, when it comes to serving TorchLight’s clients, Susan Mullin is key to the equation. Sue is a former actuarial consultant—once spending her professional days crunching numbers for large corporations and nonprofits.
She is not only a maven of math and savvy with spreadsheets; she’s also an adept administrator. Today she puts these impeccable skills to work to benefit both clients and TorchLight’s team of recruiters in her dual roles as client services coordinator and company bookkeeper.
Susan started her career in the actuarial practice of Towers Watson – Boston, formerly Towers Perrin, designing and valuing retirement plan alternatives for large companies and non-profits. She then went on to serve as consultant in the Arlington office of Towers Watson, where she primarily focused on defined benefit pension plan administration. After leaving Towers Watson, Susan served as director of compensation and benefits at Atlantic Media Company. More recently, she worked alongside her husband, running the finance and human resource functions of their bathroom remodeling business.
Susan holds a Bachelor of Arts in mathematics from Colgate University. She lives in Silver Spring, Md., with her husband and young son.
With a toddler to keep up with, “spare time” is a luxury in Susan’s world. However, that doesn’t stop her from dreaming of foreign travel — a passion that was ignited in college when she taught English abroad for two years in Japan and in the former Czechoslovakia. Having grown up in a small town in upstate New York, the experience “opened her eyes to the world” and left Susan with a true passion for travel and learning about other cultures.
Though one day again she’ll be consumed by flight and passport numbers, Susan’s days for now are filled with phone numbers and invoice numbers—whether helping schedule client interviews or keeping TorchLight’s accounting running smoothly.
And that’s expertise we all can count on!